iMeta, a leading provider of client lifecycle management software, is proud to announce that it has won the ‘customer satisfaction’ award in Chartis RiskTech100^® 2019.

Chartis Research is the market leader in risk technology research and analysis. Its flagship report, RiskTech100®, now in its 13^th year, is the most comprehensive independent study of the world’s major players in risk and compliance technology.

This is the first time iMeta has featured in the report; scoring consistently across ‘Functionality’, ‘Core technology’ and ‘Strategy’. In particular, iMeta scored highly for ‘Customer Satisfaction.’

Speaking on the announcement Ben Marsh, iMeta CEO, commented, “We are very proud to have been ranked amongst the top 100 risk technology firms, but more importantly it is great to be recognised as a winner for Customer Satisfaction, as this is central to our core values.
When it comes to client lifecycle management, we hear about many projects and implementations that have been over promised and have under delivered; leaving firms with significant capability gaps despite large expenditures in time and money. At iMeta, we strongly believe in integrity, honesty and transparency, and we have always strived to delivered our service on time, to spec and within budget. Our customers are valued and the positive feedback from our recent client audit, coupled with this award, is a testament to the hard work of the team in ensuring clients are satisfied with our first class software and service.”

iMeta provides an end-to-end solution for managing client and entity data through its iMeta CLM platform. Enabling organisations to manage their complex KYC and AML regulatory compliance needs, the platform is highly flexible, so it can be easily configured to adapt to changing business and regulatory requirements. The platform has been cleverly designed to deliver a single view of a firm’s customers and the roles and relationships performed by all their internal and external entities.

iMeta has recently seen a number of its clients benefit from using iMeta CLM. These great results include faster onboarding times, improved efficiencies resulting in reduced operational costs, regulatory surety for KYC and AML, and the ability for them to obtain a complete central view of their clients’ data globally, in one easy to access place.